October 2024 to June 2026
Head of Agency Sales, award-winning UK performance marketing agency
A 25-person sales organisation across the UK and US, £4.5M in annual recurring revenue, four service lines: Google and ecommerce, SEO, social and Amazon. The agency's awards, including AI innovation awards from Microsoft and Prolific North, belong to the agency.
- 109%
- UK quota in Q3, within four months of missing every H1 target
- £510k
- Record contract value month, in the same quarter
- 102%
- Group quota in Q2 2026, after 98% and about 150 net new clients in Q1
- +20%
- Average contract value, from £4,400 to £5,300
- 12 → 6
- Weeks for a new hire to reach first target
- 40% → 50%
- New-client activation
- 140% of monthly target in April 2026
- Forecast within 10% of the monthly target, reported to the board
- More than 10 junior reps promoted to mid-level, 3 to team lead and 1 to manager
- Built and sold the business case for a £40k CRM transformation to the board, and ran the 15-seat pilot
- Average client retention of 3.4 years
- Personal quota carried alongside the organisation: top ecommerce performer across the UK and US in April and May 2026, at 238% of target in April and 125% in May, and top performer across the whole company by deal count in May
- US function, as International Sales Manager: one service line to four, team from 8 to 15, contract value up 44% year on year against 25% volume growth, average order value from £8,800 to £11,400, and lead-to-deal conversion from under 20% to 30% while lead flow grew 72%